Amazon Store Support Services
A brand's support and service have to be strong for powerful brand recognition in the competitive marketplace and targetted audience. Providing a smooth and unbarring experience to the shoppers is the ultimate goal of every eCommerce merchant and this is what Amazon Data Guru strive to provide - comprehensive eCommerce customer support services.
Amazon Data Guru with the help of its adept and experienced team manages multichannel customer services - email, helpdesk, live chat, calls or telemarketing and etc. We deal with global clients for reputed brands and retail businesses who are established on Amazon and thus have complete expertise in this genre, policies and products, and Service Level Achievements (SLAs).
Smooth Customer Interaction & Round The Clock Support
Amazon Data Guru strives to create a personalized customer experience by handling customer emails, enquiry calls, messages and etc. Whether the filing is about any query of a new product, request to refund, shipping information or any other concern regarding your Amazon store, our team can help you by providing Amazon customer support services round the clock. The service includes:
- Email & Chat support
- Conveying delivery information and order status
- Customer support solutions
- Research regarding the brand/product/price
- Web chat based customer feedback's
- Payment reminder emails
- Deal closing report services
- Follow up emails
Our specialists have certificates in customer support and communication and have wide experience in the same. With a deeper understanding of the customer communication program, Amazon Data Guru strives to offer a fully-customized solution to your customers. Quick solution and on-time availability will help your business or brand to gain credibility and hence, sales will increase.
Every project is given one dedicated and experienced Project Manager who will take care of everything and assist in whatsoever dilemmas. The Project Manager will play a dual role operations and account management, and they will update you with day to day progression and help you to communicate with its team about the requirement or urgent necessity.
With a workforce management group and as a customer support service infrastructure, we have a good internal network, information systems, telephony, and system administration teams.
Get An Exceptional Support Team
- Amazon Data Guru strictly works on Amazon guidelines and standards to avoid any future complications and bans
- Comprehensive experience of 8 years in customer support and Amazon store support services
- Integrated contact centre services
- Strict security over data protection
- Delivering global Amazon Customer Support
- 24X7 operations centre
- Productivity monitoring
- Live reporting
Meet The Specialists!
Highly experienced in customer support speech and trained to provide solutions with a personalised touch, our team strives to decrease shopping cart abandonment rate and increase ROI.
Talk to our specialists now and drop us a mail or call us.