Professional Amazon Customer Support & Maintenance Services
A welcoming gesture from the other side is always taken as warm and encouraging and of course, best for business. Striving to cater the same to your customers, the specialists at Amazon Data Guru focus on friendly and knowledgeable support to assist you to build your Amazon venture smoothly in the marketplace.
Amazon Data Guru has a reputation for deep understanding when tackling Amazon account cases, policies and guidelines.
Outsource Amazon customer support and maintenance to Amazon Data Guru and unlock competitive facilities that are engineered to be available 24X7, manage & update content, keep your site running smoothly all the time, provide updated information, engineered to help you smoothly run your Amazon store, keep your site up and running at all times and communicate with your clients to achieve higher ROI.
Support Services & Inventory Management
The professionals at Amazon Data Guru focus on catering 100% efficient and up-to-date online shopping experience at your Amazon store. In order to achieve competitive results, we will keep your catalog and content up to date, relevant and compelling. Our team will be regular in solving your customers’ queries, keeping your website smooth always and provide round the clock support to your in-house team as well.
Amazon Data Guru provides Amazon Customer Support & Maintenance Services, including:
Store Maintenance Services
From fixing a bug to update your store with a crucial message in urgency, our professionals deal with lightning speed when it comes to store maintenance services. We help you migrate your store to the latest version, strategizing through google analytics, add site extensions, database back-up, optimize your e-store performance, audit the site and build an improvement plan and etc.
Customer Interaction Services
- We will provide correct and updated information to your customer and also put accurate notes on the systems which will include actions takes or to be taken.
- Timely and 100% efficient customer service
- Complete support in return and refunds
- Build FAQ for your products or services
- Follow up on abandoned, dropped & escalated cases
Order Tracking & Inventory Management
- Keep a tab on invoicing and orders’ tracking
- Keep hawk eye on stock level
- Shipping and Delivery
- Returns & refunds
Price Update
- Researching and analysing competitors’ pricing on similar products
- Place the on-boarding details
- Strategize & update the product prices accordingly
Dedicated Store Administrator
- Managing & syncing product catalog on Amazon & other sales channels
- Price & offer comparisons with the competitors’ websites
- New product sourcing
- Obtaining quotes for new products
- Prepare Amazon FBA shipments
- Daily activity report
- Weekly Invoice report
Get In Touch, Today!
Amazon Data Guru has an experience of decades with happy and satisfied clients working on Amazon. Join hands with our Amazon specialists and get dedicated professionals and project manager who will operate as per country timings for fast and 100% accurate delivery.
We will communicate with on real-time basis to eradicate maximum possible errors, resulting in the seamless digital shopping experience.
There’s more; let’s meet!